Skip to content

Contact and grievances

Last updated 29 October 2026

Takane Serve is a product of Takane System. We're happy to help.

  1. 1. Support

  2. 2. About an order

    Questions about food, an order or a refund are best answered by the store: use “Chat with the store” on your order page, or ask the staff. If that doesn't resolve it, write to us.

  3. 3. Grievance Officer

    For complaints about the platform or how your personal data is handled (Information Technology Rules, 2021 and Digital Personal Data Protection Act, 2023):

    We acknowledge complaints within 24 hours and resolve them within 15 days.

Takane Serve is operated by Takane System. Questions? Write to takanesystems@gmail.com.